Fugi9 treats your personal data with the utmost seriousness. This privacy policy clearly explains what information we collect, why we collect it, and how it is kept secure.
By using the fugi9 platform, you agree to this privacy policy. Your data is a trust we hold — we will never sell it.
Fugi9 (fugi9.net) is an online gaming and betting platform serving players in Bangladesh and across the globe. We understand that your personal information is highly sensitive, and protecting it is our foremost responsibility.
This privacy policy explains: what types of data fugi9 collects, how that data is used, who it may be shared with, and what rights you have over your information. Our goal is complete transparency — nothing is hidden.
This policy applies to fugi9's website, mobile app, and all associated services. If our site contains links to third-party sites, fugi9 is not responsible for their privacy policies.
Fugi9 collects information from you in several ways. Details are outlined below:
Information Provided Directly by You:
Automatically Collected Information:
Transaction-Related Information:
We never store your full bank card number or CVV directly. Payment information is secured in tokenized form.
Under this privacy policy, fugi9 uses collected data only for legitimate and transparent purposes. Full details are provided below:
| Purpose | Description | Basis |
|---|---|---|
| Account Management | For registration, login, and profile management. | Contractual Obligations |
| Identity Verification (KYC) | Age and identity verification, and anti-money laundering compliance. | Legal Obligations |
| Payment Processing | Secure Deposits & Withdrawals | Contractual Obligations |
| Customer Support | Complaint Resolution & Support | Legitimate Interest |
| Promotional Offers | Sending Personalised Bonuses & Offers | Consent |
| Security & Fraud Prevention | Detecting and preventing suspicious transactions | Legitimate Interest |
| Platform Improvement | Analytics to improve service quality. | Legitimate Interest |
If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team.
Fugi9 uses cookies on its website to enhance your experience. Cookies are small data files stored on your device that help the platform function smoothly.
Types of cookies we use:
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain platform features.
Fugi9 uses industry-leading security technology to ensure your privacy. Our protection measures include:
That said, no system on the internet is 100% secure. Keep your password private and report any suspicious activity to us immediately.
Fugi9 retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements:
Once the retention period ends, data is securely and permanently deleted.
Fugi9 believes you should have full control over your own data. You may exercise the following rights:
Your Data Rights
Your rights protected under the fugi9 privacy policy
You may request details of what data we hold about you. We are required to respond within 30 days.
If any of your information is inaccurate, you may request a correction. We will act promptly.
Where no legal obligation exists, you may request that your data be deleted.
In certain circumstances, you may request that processing of your data be temporarily suspended.
You may request your data in a common format that can be used with other services.
You may object to your data being used for marketing or profiling purposes.
To exercise any of these rights, email [email protected] or reach us via live chat. We will respond within 30 days.
Fugi9 is strictly for users aged 18 and above. We do not collect or process personal data from minors.
Age verification is mandatory at registration. If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.
If you believe a minor is using fugi9, please contact us.
The fugi9 platform is strictly prohibited for users under the age of 18.
Fugi9 is an international platform. Your data may be stored or processed on servers outside Bangladesh. For any international transfer, we ensure:
Fugi9 may update this privacy policy from time to time. For significant changes, we will:
Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.
For any privacy-related questions, complaints, or requests, please contact us:
Our Data Protection Officer (DPO) oversees all privacy-related matters and handles your requests with the highest priority.
What makes fugi9's privacy policy different
We don't just make promises — we deliver real protection
Fugi9 uses 256-bit SSL encryption to keep every transaction and piece of personal data secure. Your data remains out of reach of third parties.
Fugi9 never sells your personal data to third parties. Your information is used solely to improve our services.
Every step of the identity verification process is fully transparent. You are informed upfront about what information is needed and why — no ambiguity.
Requests to access, correct, or delete your data are processed by fugi9 within 30 days — often much sooner.
Regular security audits are conducted by independent third parties. Any vulnerabilities found are addressed immediately.
Opt out of marketing, download your data, or delete your account — it's entirely your call. fugi9 gives you full control.